Things To Know Before You Go!
  • Guests with Special Needs
  • Visitors Policy
  • Embarkation Hours
  • Change In Itinerary
  • Baggage Assistance
  • Sail & Sign®
  • Liquor & Beverage Policy
  • Minor Guests
  • Passport Requirements
  • Deposit & Payment
  • Cancellations & Refunds
  • GUESTS WITH SPECIAL NEEDS
    Carnival seeks, to the extent feasible, to accommodate guests with special requirements so they are able to enjoy our ships and other facilities. Guests who have any medical, physical or other special requirements are required to contact GoDirectCruise.com at 1-800-848-3005 to discuss the details of their needs.
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    VISITORS POLICY
    For the security of our guests and crew, Carnival has a "no visitors" policy. We regret any inconvenience this may cause.
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    EMBARKATION HOURS
    Embarkation begins as follows:

    • 1:30 p.m.: Miami, Fort Lauderdale, Jacksonville, Galveston, Tampa, Port Canaveral, New Orleans, Los Angeles, San Diego
    • 2:00 p.m.: New York
    • 2:30 p.m.: San Juan
    • 1:00 p.m.: Honolulu
    • 6:00 p.m.: Ensenada
    • 12:30 p.m.: Vancouver
    • 8:30 a.m. - 1:30 p.m.: Whittier, Alaska
    You must check in at least 30 minutes prior to departure to avoid the risk of automatic cancellation.
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    CHANGE IN ITINERARY
    When Possible, Carnival will promptly notify guests of a pre-cruise itinerary change through their travel agents, or the guest in the case of direct bookings. Carnival will offer such guests an opportunity to cancel their cruise without penalty within 24 hours. No additional compensation for the itinerary change will be offered at that or any other time. If an itinerary change occurs while at sea or when notice prior to sailing is not feasible, Carnival shall attempt to substitute an alternative port. No compensation shall be provided to guests when an alternative port is offered. If an alternative port is not provided, guests shall be provided a shipboard credit of $25.00 per person. The Vacation Guarantee shall not be affected by this policy.

    The foregoing is a summary of the itinerary change policy and is qualified in it's entirety by the complete ploicy which is posted at Carnival's web site at carnival.com
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    BAGGAGE ASSISTANCE
    Curbside porters are available at the pier during embarkation to take luggage to the vessel. Please be sure each piece of luggage is locked and has a tag listing your name, ship, and stateroom number.

    Customary tip is $1.00 per bag. Curbside porters are not employees of Carnival; therefore, any problems are the responsibility of the guest. Carnival assumes no responsibility for carry-on luggage. Any luggage left at the pier will be forwarded at the guest's expense. Claims for luggage loss or damage must be made in writing to debarkation personnel prior to leaving the pier area.
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    SAIL & SIGN®
    For your convenience, charges for most of your onboard purchases are made to your Sail & Sign® account. A required application form will be included with your documents. Registration for this program will occur at the time of embarkation. Carnival accepts American Express, Visa, MasterCard, Discover Card and cash for deposit on your account. A deposit (ranging from $100 to $350 depending on cruise duration) will be required for cash accounts.
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    LIQUOR & BEVERAGE POLICY
    Guests are prohibited from bringing alcoholic beverages for consumption on board. However, fine wine or champagne may be brought on board only during embarkation at the beginning of the cruise. A $10 corkage fee per bottle will be charged should you wish to consume your wine or champagne in the dining rooms.

    Guests may bring a small quantity of non-alcoholic beverages. Excessive quantities, to be determined at the discretion of security and/or embarkation personnel, will be confiscated and discarded. Guests may purchase a variety of beverages aboard the ship.

    Alcoholic beverages will not be sold or served to anyone under the age of 21.  We reserve the right to refuse the sale of alcoholic beverages to anyone.  Alcoholic beverages purchased in the ship's gift shops or in ports of call will be retained by Carnival until the end of the voyage.
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    MINOR GUESTS
    Guests under the age of 21 must be accompanied by a parent, grandparent or guardian 25 years or older in the same stateroom.

    Infants must be at least 4 months old to be eligible to travel.

    Guests under the age of 21 staying at any hotel in conjunction with Carnival’s Fly Aweigh® program or vacation packages may be required to be accompanied by a guest 21 years or older in the same room as per each hotel’s policy. Permission for minor guests to fly unaccompanied is permitted/denied by the airlines as per each airline’s rules. Guests should check with their scheduled airline for eligibility. Carnival assumes no responsibility for guests under the age of 21 traveling unaccompanied by air.

    Our Camp Carnival® program features supervised activities for children 2-15.

    Please note that guests under 16 are not permitted in the spa and guests under 18 are not allowed in the casino.
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    PASSPORT REQUIREMENTS
    The U.S. Government recently issued a requirement that all U.S. and Canadian citizens must present proof of citizenship in the form of a passport for travel on most of our cruise itineraries.  This requirement is scheduled to go into effect on 12/31/05.  If you will be traveling after December 30th of this year, or if your scheduled cruise will end after December 30th, make sure you bring a valid passport with you.  Your passport will be required at embarkation, and throughout your cruise.

    U.S. State Homeland Security requirements are scheduled to take effect as follows:

    December 31, 2005: A passport is required of air or sea travelers to or from the Caribbean, The Bahamas, Bermuda and Central and South America.
    December 31, 2006:  A passport is required for air or sea travelers to or from Mexico and Canada.
    December 31, 2007: A passport is required for all U.S. air, sea, and land border crossings.

    For additional information, please visit www.travel.state.gov. To get a passport application, please visit  www.travel.state.gov/passport.

    Proper travel documentation is required at embarkation and throughout the cruise. It is the guests’ sole responsibility to bring and have available at all times all required travel documents. Guests are advised to check with their travel agent or the appropriate government authority to determine the necessary documents.

    Any guest traveling without proper documentation will not be allowed to board the vessel and no refund of the cruise fare will be issued.

    U.S. Citizens must present proof of citizenship in the form of a passport, valid or expired for less than 10 years, original birth certificate, state-issued certified copy of a birth certificate, from the department of health and vital statistics, or original Naturalization Papers.

    U.S. Alien Residents need a valid Alien Resident Card. Canadian citizens must present a valid passport, original birth certificate, or certified copy of a birth certificate. Non-U.S. Citizens eligible to apply for admission under the Visa Waiver Pilot Program must still have a valid, unexpired passport.

    U.S. state department regulations require that as of October 24, 2004, all guests traveling from Visa-Waiver countries be in possession of a machine-readable passport. Any other passport will require that they obtain a multiple-entry U.S. Visa. Guests without this proper identification may be refused boarding or entry into the United States.

    For Europe sailings, U.S. Citizens must have a valid passport for travel. All other guests are advised to check with their travel agent or the appropriate government authority to determine the necessary documents.

    For sailings calling on Canadian ports of call, certain foreign nationals must obtain a Canadian Visa in addition to the multiple-entry visa. Non-U.S. Citizens must contact the appropriate consulates, U.S. Embassy and U.S. Immigration office to inquire about necessary travel documentation. Carnival assumes no responsibility for advising guests of immigration requirements.

    For sailings calling on Bermuda, U.S. Alien Residents will need a valid passport (or a birth certificate and official photo ID) in addition to their Alien Resident Card.

    All Non-U.S. Citizens and U.S. Alien Residents must surrender their passport and/or Green Cards at the time of embarkation. These documents will be retuned upon completion of the Immigration inspection. To debark for more than 24 hours in Mexico, guests must have obtained a Mexican Tourist Card from either a travel agent or a Mexican consulate prior to departure. Additionally, if debarking with children, guests must have a notarized affidavit from any absent parent indicating permission to travel with the accompanying adult.

    In addition to the above requirements, all guests 16 years of age or older must provide an official photo I.D.  It is important that guests name on travel documents (passport, Alien Resident Card, birth certificates, etc.) be identical to those on the cruise and airline tickets, otherwise, proof of name change (e.g., a marriage license) OR a valid drivers’ license or government issued photo I.D. must be presented.
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    DEPOSIT AND PAYMENT
    The following deposit is required in order to secure confirmed accommodations:
    CRUISE LENGTH DEPOSIT (Per Person) BALANCE DUE
     
    Cruises-To-Nowhere $50 (Non-Refundable) 60 Days Prior to Departure
    3 Day Cruises $100 60 Days Prior to Departure
    4 Day Cruises $150 60 Days Prior to Departure
    5 Day Cruises $200 60 Days Prior to Departure
    6 & 7 Day Cruises $250 75 Days Prior to Departure
    8 Day Cruises $300 75 Days Prior to Departure
    Alaska Cruises $350 75 Days Prior to Departure
    10 Days + $400 75 Days Prior to Departure
    Carnival accepts Visa, MasterCard, American Express and Discover Card for all cruise payments.
    For 2006 12 Day Grand Mediterranean and 14 & 16 Day Transatlantic cruises, different deposit and payment terms apply.
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    CANCELLATIONS AND REFUNDS
    If a cancellation occurs, the following charges will be assessed by Carnival Cruise Lines:
    CRUISE LENGTH DAYS PRIOR TO DEPARTURE CANCELLATION CHARGE
    (per person)
     
    2, 3, 4, & 5 Day Cruises Up to 61 Days None (Except for Cruises to Nowhere)
    69 -30 Days Deposit*
    29 - 8 Days 50% of Total Fare
    7 Days or Less Total Fare
     
    6, 7 & 8 Day Cruises Up to 76 Days None
    75 -30 Days Deposit
    29 - 8 Days 50% of Total Fare
    7 Days or Less Total Fare
     
    Alaska Cruises, CruiseTours
    and 10+ Day Cruises
    Up to 76 Days None
    75 - 46 Days Deposit
    45 -15 Days 50% of Total Fare
    14 Days or Less 100% of Total Fare
    Total Fare is defined as Cruise Fare, Air Fare Supplement, Transfer Services, and Pre-/Post-Cruise Vacation Packages.
    *For Cruises-To-Nowhere, the cancellation charge is 25% of the Total Fare.
    In addition to the cancellation charges above, GoDirectCruise.com will assess a $25 per reservation
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