GUESTS WITH SPECIAL NEEDS
Carnival seeks, to the extent feasible, to accommodate guests with special requirements so they are able to enjoy our ships and other facilities. Guests who have any
medical, physical or other special requirements are required to contact GoDirectCruise.com at 1-800-848-3005 to discuss the details of their needs.
VISITORS POLICY
For the security of our guests and crew, Carnival has a "no visitors"
policy. We regret any inconvenience this may cause.
EMBARKATION HOURS
Embarkation begins as follows:
-
1:30 p.m.: Miami, Fort Lauderdale, Jacksonville, Galveston, Tampa, Port
Canaveral, New Orleans, Los Angeles, San Diego
-
2:00 p.m.: New York
-
2:30 p.m.: San Juan
-
1:00 p.m.: Honolulu
-
6:00 p.m.: Ensenada
-
12:30 p.m.: Vancouver
-
8:30 a.m. - 1:30 p.m.: Whittier, Alaska
You must check in at least 30 minutes prior to departure to avoid the risk
of automatic cancellation.
CHANGE IN ITINERARY
When Possible, Carnival will promptly notify guests of a pre-cruise
itinerary change through their travel agents, or the guest in the case
of direct bookings. Carnival will offer such guests an opportunity to cancel
their cruise without penalty within 24 hours. No additional compensation
for the itinerary change will be offered at that or any other time. If
an itinerary change occurs while at sea or when notice prior to sailing
is not feasible, Carnival shall attempt to substitute an alternative port.
No compensation shall be provided to guests when an alternative port is
offered. If an alternative port is not provided, guests shall be provided
a shipboard credit of $25.00 per person. The Vacation Guarantee shall not
be affected by this policy.
The foregoing is a summary of the itinerary change policy and is qualified
in it's entirety by the complete ploicy which is posted at Carnival's web
site at carnival.com
BAGGAGE ASSISTANCE
Curbside porters are available at the pier during embarkation to take
luggage to the vessel. Please be sure each piece of luggage is locked and
has a tag listing your name, ship, and stateroom number.
Customary tip is $1.00 per bag. Curbside porters are not employees of
Carnival; therefore, any problems are the responsibility of the guest.
Carnival assumes no responsibility for carry-on luggage. Any luggage left
at the pier will be forwarded at the guest's expense. Claims for luggage
loss or damage must be made in writing to debarkation personnel prior to
leaving the pier area.
SAIL & SIGN®
For your convenience, charges for most of your onboard purchases are
made to your Sail & Sign® account. A required application form
will be included with your documents. Registration for this program will
occur at the time of embarkation. Carnival accepts American Express, Visa,
MasterCard, Discover Card and cash for deposit on your account. A deposit
(ranging from $100 to $350 depending on cruise duration) will be required
for cash accounts.
LIQUOR & BEVERAGE POLICY
Guests are prohibited from bringing alcoholic beverages for consumption
on board. However, fine wine or champagne may be brought on board only
during embarkation at the beginning of the cruise. A $10 corkage fee per
bottle will be charged should you wish to consume your wine or champagne
in the dining rooms.
Guests may bring a small quantity of non-alcoholic beverages. Excessive
quantities, to be determined at the discretion of security and/or embarkation
personnel, will be confiscated and discarded. Guests may purchase a variety
of beverages aboard the ship.
Alcoholic beverages will not be sold or served to anyone under the age
of 21. We reserve the right to refuse the sale of alcoholic beverages
to anyone. Alcoholic beverages purchased in the ship's gift shops
or in ports of call will be retained by Carnival until the end of the voyage.
MINOR GUESTS
Guests under the age of 21 must be accompanied by a parent, grandparent
or guardian 25 years or older in the same stateroom.
Infants must be at least 4 months old to be eligible to travel.
Guests under the age of 21 staying at any hotel in conjunction with
Carnival’s Fly Aweigh® program or vacation packages may be required
to be accompanied by a guest 21 years or older in the same room as per
each hotel’s policy. Permission for minor guests to fly unaccompanied is
permitted/denied by the airlines as per each airline’s rules. Guests should
check with their scheduled airline for eligibility. Carnival assumes no
responsibility for guests under the age of 21 traveling unaccompanied by
air.
Our Camp Carnival® program features supervised activities for children
2-15.
Please note that guests under 16 are not permitted in the spa and guests
under 18 are not allowed in the casino.
PASSPORT REQUIREMENTS
The U.S. Government recently issued a requirement that all U.S.
and Canadian citizens must present proof of citizenship in the form of
a passport for travel on most of our cruise itineraries. This requirement
is scheduled to go into effect on 12/31/05. If you will be traveling
after December 30th of this year, or if your scheduled cruise will end
after December 30th, make sure you bring a valid passport with you.
Your passport will be required at embarkation, and throughout your cruise.
U.S. State Homeland Security requirements are scheduled to take effect
as follows:
December 31, 2005: A passport is required of air or sea travelers
to or from the Caribbean, The Bahamas, Bermuda and Central and South America.
December 31, 2006: A passport is required for air or sea travelers
to or from Mexico and Canada.
December 31, 2007: A passport is required for all U.S. air, sea,
and land border crossings.
For additional information, please visit www.travel.state.gov. To
get a passport application, please visit www.travel.state.gov/passport.
Proper travel documentation is required at embarkation and throughout
the cruise. It is the guests’ sole responsibility to bring and have available
at all times all required travel documents. Guests are advised to check
with their travel agent or the appropriate government authority to determine
the necessary documents.
Any guest traveling without proper documentation will not be allowed
to board the vessel and no refund of the cruise fare will be issued.
U.S. Citizens must present proof of citizenship in the form of a passport,
valid or expired for less than 10 years, original birth certificate, state-issued
certified copy of a birth certificate, from the department of health and
vital statistics, or original Naturalization Papers.
U.S. Alien Residents need a valid Alien Resident Card. Canadian citizens
must present a valid passport, original birth certificate, or certified
copy of a birth certificate. Non-U.S. Citizens eligible to apply for admission
under the Visa Waiver Pilot Program must still have a valid, unexpired
passport.
U.S. state department regulations require that as of October 24, 2004,
all guests traveling from Visa-Waiver countries be in possession of a machine-readable
passport. Any other passport will require that they obtain a multiple-entry
U.S. Visa. Guests without this proper identification may be refused boarding
or entry into the United States.
For Europe sailings, U.S. Citizens must have a valid passport for travel.
All other guests are advised to check with their travel agent or the appropriate
government authority to determine the necessary documents.
For sailings calling on Canadian ports of call, certain foreign nationals
must obtain a Canadian Visa in addition to the multiple-entry visa. Non-U.S.
Citizens must contact the appropriate consulates, U.S. Embassy and U.S.
Immigration office to inquire about necessary travel documentation. Carnival
assumes no responsibility for advising guests of immigration requirements.
For sailings calling on Bermuda, U.S. Alien Residents will need a valid
passport (or a birth certificate and official photo ID) in addition
to their Alien Resident Card.
All Non-U.S. Citizens and U.S. Alien Residents must surrender their
passport and/or Green Cards at the time of embarkation. These documents
will be retuned upon completion of the Immigration inspection. To debark
for more than 24 hours in Mexico, guests must have obtained a Mexican Tourist
Card from either a travel agent or a Mexican consulate prior to departure.
Additionally, if debarking with children, guests must have a notarized
affidavit from any absent parent indicating permission to travel with the
accompanying adult.
In addition to the above requirements, all guests 16 years of age or
older must provide an official photo I.D. It is important that guests
name on travel documents (passport, Alien Resident Card, birth certificates,
etc.) be identical to those on the cruise and airline tickets, otherwise,
proof of name change (e.g., a marriage license) OR a valid drivers’ license
or government issued photo I.D. must be presented.
DEPOSIT AND PAYMENT
The following deposit is required in order to secure confirmed accommodations:
| CRUISE LENGTH |
DEPOSIT (Per Person) |
BALANCE DUE |
| |
|
|
| Cruises-To-Nowhere |
$50 (Non-Refundable) |
60 Days Prior to Departure |
| 3 Day Cruises |
$100 |
60 Days Prior to Departure |
| 4 Day Cruises |
$150 |
60 Days Prior to Departure |
| 5 Day Cruises |
$200 |
60 Days Prior to Departure |
| 6 & 7 Day Cruises |
$250 |
75 Days Prior to Departure |
| 8 Day Cruises |
$300 |
75 Days Prior to Departure |
| Alaska Cruises |
$350 |
75 Days Prior to Departure |
| 10 Days + |
$400 |
75 Days Prior to Departure |
Carnival accepts Visa, MasterCard, American Express and Discover Card for
all cruise payments.
For 2006 12 Day Grand Mediterranean and 14 & 16 Day Transatlantic
cruises, different deposit and payment terms apply.
CANCELLATIONS AND REFUNDS
If a cancellation occurs, the following charges will be assessed by
Carnival Cruise Lines:
| CRUISE LENGTH |
DAYS PRIOR TO DEPARTURE |
CANCELLATION CHARGE
(per person) |
| |
|
|
| 2, 3, 4, & 5 Day Cruises |
Up to 61 Days |
None (Except for Cruises to Nowhere) |
|
69 -30 Days |
Deposit* |
|
29 - 8 Days |
50% of Total Fare |
|
7 Days or Less |
Total Fare |
| |
|
|
| 6, 7 & 8 Day Cruises |
Up to 76 Days |
None |
|
75 -30 Days |
Deposit |
|
29 - 8 Days |
50% of Total Fare |
|
7 Days or Less |
Total Fare |
| |
|
|
Alaska Cruises, CruiseTours
and 10+ Day Cruises |
Up to 76 Days |
None |
|
75 - 46 Days |
Deposit |
|
45 -15 Days |
50% of Total Fare |
|
14 Days or Less |
100% of Total Fare |
Total Fare is defined as Cruise Fare, Air Fare Supplement, Transfer Services,
and Pre-/Post-Cruise Vacation Packages.
*For Cruises-To-Nowhere, the cancellation charge is 25% of the Total
Fare.
In addition to the cancellation charges above, GoDirectCruise.com will
assess a $25 per reservation
|